Privacy Policy

Fictionaire ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at fictionaire.online (the "Service").

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

Personal Information

When you create an account, we collect:

• Email address
• Username (if provided)
• Profile information you choose to provide
• Payment information (processed securely via PayPal)

Usage Data

We automatically collect certain information when you use our Service:

• Device information (browser type, operating system)
• IP address
• Pages visited and time spent on pages
• Chat interactions with AI characters (for service improvement)
• Usage metrics (messages sent, features used)

Conversation Data

When you interact with AI characters, we store your conversation history to provide continuity in your experience. This data is associated with your account and is not shared with third parties.

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send you technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues
• Enforce our terms of service and protect against abuse

We do not sell your personal information. We may share your information in the following situations:

• Service Providers: We share data with third-party vendors who assist in operating our Service (e.g., payment processing via PayPal, authentication via Clerk)
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Safety: We may share information to protect the safety of our users or the public
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

Our Service uses the following third-party services:

• Clerk: For user authentication and account management
• PayPal: For payment processing
• AI Services: For generating character responses (conversations may be processed by AI providers)

Each of these services has their own privacy policies governing how they handle your data.

We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data by contacting us at support@fictionaire.online.

We may retain certain information as required by law or for legitimate business purposes, such as resolving disputes and enforcing our agreements.

Depending on your location, you may have the following rights:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt out of marketing communications

To exercise these rights, please contact us at support@fictionaire.online.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (HTTPS)
• Secure authentication via Clerk
• Regular security assessments
• Limited access to personal data by employees

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using our Service, you consent to the transfer of your information to these countries.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes.